Ratings & Reviews

Overall Rating

5(278 reviews)99.3% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Elizabeth O. - |Recommended: YesIt was amazing, and so many... — It was amazing, and so many helpful staffs. I always felt moving to a storey building would be more intense but it wasn’t. A trolley was provided, we didn’t even need the timeline that was provided to us to move in.
Review From Modern Messagesubmitted by Leslie C. - |Recommended: YesFriendly neighbors and staf... — Friendly neighbors and staff. Amenities are always kept clean. They do a very good job at fixing any issues inside the unit, usually less than 24 hours
Review From Modern Messagesubmitted by LeCherese J. - |Recommended: YesOverall, I have had a great... — Overall, I have had a great experience at the Lex. The location itself is great as I did not want to be right in the middle of downtown but it is close enough. Due to Covid I did feel it limited my experience with all of the amenities but since Re-Opening, it has been good.
Review From Modern Messagesubmitted by Omorinsola D. - |Recommended: YesGreat It is such a fantast... — Great It is such a fantastic place to live. Staff is great. Residents are great. It’s clean and the location is perfect I love everything about living here
response from property -Omorinsola, we appreciate your great review. It validates our team's commitment to deliver a superior living experience to our residents. Thank you for taking the time to share your encouraging feedback.
Review From Modern Messagesubmitted by Jaco*@*.Edu - |Recommended: YesI just moved in and I alrea... — I just moved in and I already love it The apartments are super updated, the balconies are such a great addition, and the amenities on the 6th floor are unbelievable.
response from property -Welcome to the community, Jacob! It's wonderful to see that you are enjoying your new apartment home already, and we look forward to having you here for a long time. Thank you!
Review From Modern Messagesubmitted by Arwa A. - |Recommended: YesThis place is just AMAZING.... — This place is just AMAZING. A professional maintenance team and a friendly staff. I love it Plus the location is ideal for those who are looking to live in the heart of Chicago.
response from property -Arwa, thank you for sharing how pleased you've been with our wonderful team and ideal location. We take pride in providing exceptional service and are grateful for your kind review.
Review From Modern Messagesubmitted by Judy S. - |Recommended: YesArrive Lex does a great jo... — Arrive Lex does a great job of maintaining the property. I wish there was better security however. We use the same elevator as a public parking garage - so, people can follow you up to resident floors.
response from property -Thank you for reviewing us, Judy. We are happy to hear that you have found pleasure living in our community. We will continue striving to improve on better ways to ensure your comfort. Pls know that we are here if ever you want to discuss your concerns further. We appreciate your feedback.
Review From Modern Messagesubmitted by Trenee C. - |Recommended: YesI have been living at the L... — I have been living at the LEX since 2015. The upgrades and improvements have been great these include, a package room, new shower head and sink fixtures, and upgraded pool and workout amenities . The property upkeep is great and the team is also great
response from property -Trenee, we are grateful to have a loyal resident like you in our community. We genuinely appreciate your approval of our upgrades and renovations, as well as your kind sentiments about our team. Thank you for sharing!
Review From Modern Messagesubmitted by Sara R. - |Recommended: YesAll of the staff are very a... — All of the staff are very attentive and friendly. Issues are addressed quickly. Sometimes the package room gets backed up when new people are at the desk. Overall, I'm very happy living here
response from property -Sara, we appreciate your amazing review. Thank you for letting us know how attentive and friendly you think our team is. Rest assured, we're always here for you!
Review From Modern Messagesubmitted by Stuti C. - |Recommended: YesWe love our apartment with ... — We love our apartment with beautiful view of sunset. The management is amazing and things are taken care of in timely manner. Lex has been amazing during COVID-19 quarantine. Community events are also amazing which have been on pause because of the stay home order. Can’t wait for it to start again. Definitely recommend staying in this building.
response from property -Stuti, we are blown away by your outstanding review of our community! Thank you for taking the time to share your experience with us. We're delighted to hear that our team has been taking care of your needs during these challenging times, and we are also looking forward to restarting our community events. We'll make sure to pass your comments on to Lex.
Review From Modern Messagesubmitted by Simone W. - |Recommended: YesWe moved in recently and th... — We moved in recently and the community has been so nice and welcoming The place was spotless upon arrival and they went the extra mile for us to feel at home
response from property -Simone, we love reading about your 5-star move-in experience! Thank you for shining a spotlight on our welcoming team and your beautiful new home. We want you to feel comfortable and cared for here.
Review From Modern Messagesubmitted by Lawton R. - |Recommended: YesJust moved in over the week... — Just moved in over the weekend. Everyone was extremely welcoming and accommodating. Staff are friendly and go out of their way to make you feel part of the community. The building is clean and beautifully kept. Amazing views
response from property -Lawton, thank you for such a high rating! It is always our goal that every resident be proud to call our community their home. Your rating lets us know our efforts are working.
Review From Modern Messagesubmitted by Troy G. - |Recommended: YesIt’s easy to call this plac... — It’s easy to call this place home. The location and amenities are great. What makes this place EXCELLENT is the STAFF The staff treats myself and my guests with the utmost professionalism. They respond quickly and are always their. Troy’s team is there for you from the first time you walk into the Lex. They respond and offer fantastic service Troy is always professional and knows what he’s talking about. Thank you Troy for being a great leader. I had Frank when I showed up here two years ago for a tour. Frank is the reason why I decided to move here. He was professional, genuine and by the end of my tour I signed right there. What a great choice Thank you Frank. Ariel is always in great spirits She responds and offers many options to reach my needs. Thank you Ariel. Every maintenance staff member says hi to you and ask how you’re doing, EVERY TIME you pass them. Alberto, Tomas, Zach, Jose, Amelio, Carleto thank you for being in great spirits everyday Last but not least and the face of the Lex, Latisha and Dortia. They are welcoming, professional and always in great spirits Makes me and my guests feel invited. Thank you ladies for always being there. If you want to live in a community, come live at the Lex TJG
Review From Modern Messagesubmitted by Lisa H. - |Recommended: YesWhile I’ve only lived at Ar... — While I’ve only lived at Arrive Lex for one month, it’s a special place my family and I call home. The staff is friendly and knew me by name immediately. The premises are constantly being cleaned, maintenance has gone over and beyond to assist me and people overall are very friendly. Thank you especially to Franc in the management office who has held my hand through all my questions since day one. So glad to be a part of the Arrive LEX community.
Review From Modern Messagesubmitted by Samuel N. - |Recommended: YesExtremely quiet and clean. ... — Extremely quiet and clean. Neighbors are friendly. The maintenance crew is thorough and responds to work orders in a timely manner. The front office staff are tennant friendly and outstanding when it comes to troubleshooting.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Arrive LEX", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Arrive LEX", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose