Ratings & Reviews

Overall Rating

4(225 reviews)99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Brittany J. - |Recommended: YesMy family and I have lived ... — My family and I have lived here for 3 years, and have enjoyed our time. Any issues that we have encountered have been immediately addressed by the amazing staff. The amenities are great, and we especially love the attached heated parking garage during the winter months.
response from property -Thank you for your review. We strive to provide exceptional amenities and service.
Review From Modern Messagesubmitted by Erin O. - |Recommended: YesThere is truly no better pl... — There is truly no better place to live Everyone is so friendly-- from the residents to the staff, they make it a joy living in this building.
response from property -Thank you for your review. We are happy to provide a friendly community environment.
Review From Modern Messagesubmitted by Jamone M. - |Recommended: YesI've enjoyed living here th... — I've enjoyed living here thus far, the staff is on top of any issues and I definitely love the fact this is a smoke free property, and a dog run for pets so therefore there's no need to go to the first floor unless it's their personal preference.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Jennifer R. - |Recommended: YesWe have lived here since Oc... — We have lived here since October of 2016 and love it It’s not perfect by any means but overall it’s a great value. The staff is great and super easy to work with Overall the building is quite, the location is convenient and close to highways and the balcony’s facing north have someo of the best views of the city
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Bader B. - |Recommended: YesLove the Lex but the new ch... — Love the Lex but the new changes are not always for the best. The change to water faucets makes even brushing one's teeth a chore. The new reception staff is probably my main complaint incredibly unfriendly staff who treat residents like they're intruding you're messing up my system when I tried to pick up a package and not replying to hello or thank you makes dealing with reception very uncomfortable. This was not the case last year when we had great staff I miss James who were cordial and warm.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Review From Modern Messagesubmitted by Lauren P. - |Recommended: YesAbsolutely love living here... — Absolutely love living here. Fabulous amenities, gorgeous views, and our unit is my favorite that I’ve ever seen in the neighborhood. Would recommend the building without a doubt
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Xander V. - |Recommended: YesIn general I enjoy living h... — In general I enjoy living here, but a recent switch of the shower head and bathroom sink tab has really left a bad taste in my mouth. Where the shower was heavenly before, now it is a little trickle of water. And if you think the shower has little water pressure, try the bathroom sink
Review From Modern Messagesubmitted by Manliu Y. - |Recommended: YesPoor shower pressure. We li... — Poor shower pressure. We live next to a very large body of water, and I get this little stream of water. The bathroom sink is pathetic I have to go to the kitchen to wash my hands. Cutting our water pressure is not the way to go if your goal is to be environmentally friendly.
response from property -Thank you for your review. Our energy efficient fixtures help preserve natural resources and save on utility billing. Please let us know if we may be of additional assistance.
Review From Modern Messagesubmitted by Jon M. - |Recommended: YesWe have been here since Sep... — We have been here since September 2017 and it has been everything we've wanted. The South Loop is really the place to be and the Lex is right in the middle of the revitalization Great staff and great amenities
response from property -Thank you for taking the time to share this feedback with us.
Review From Modern Messagesubmitted by Heba K. - |Recommended: YesI love living here Everyon... — I love living here Everyone is so friendly and it just feels like home right away. I’m not loving all the new renovations the new company is making, but I hope they listen to the resident feedback.
response from property -Thank you very much for sharing these comments. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Harrison D. - |Recommended: YesArrive Lex is well maintain... — Arrive Lex is well maintained. The new upgrades add to the character of the building. Staff is friendly and responsive to requests. This is a great place to live.
response from property -Thank you for your review. We are happy to provide exceptional service.
Review From Modern Messagesubmitted by Daniel R. - |Recommended: YesMy entire experience up thr... — My entire experience up through move in was highly problematic. After getting settled in I have been really been enjoying myself. Questions are answered promptly, the entire building is well kept at all times and maintenance requests have been addressed promptly. Every single person I have met in the building has been polite and I have not had any issues with my unit. There have been some speed bumps that are consistent with my experience during move in, but I suppose that is to be expected. Community events have been a nice touch and I think would be a much needed value add as the months go on.
response from property -Thank you for your review. We are happy to provide an exceptional community environment.
Review From Modern Messagesubmitted by Olivia R. - |Recommended: YesGreat experience living at ... — Great experience living at the Lex. Would like to see heating cooling system updated with a thermostat which you can control the temperature and not just turn it on off.
response from property -Thank you for your review. We will use this suggestion to help guide future improvement efforts.
Review From Modern Messagesubmitted by Madeline H. - |Recommended: YesThe apartment is beautiful,... — The apartment is beautiful, with a great view, amazing amenities my favorites are the weight room and pool and staff is wonderful. Unfortunately, our neighbors are loud and rude.
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
Review From Modern Messagesubmitted by Juan D. - |Recommended: YesOverall great. The views ar... — Overall great. The views are amazing and the apartment is big and the appliances are really nice. Management is doing great so far and they have aid me in anything. Ill highly recommend it to friends or family
response from property -Thank you for the feedback. We strive to provide excellent service here at Arrive LEX.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Arrive LEX", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Arrive LEX", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose